Overview
Berrymans Estate Agents is a trading name for The Property Group (2010) Ltd. We hold our staff to high standards and regularly undertake internal audits in accordance with our policies, procedures and membership guidelines.
In the unlikely event you are dissatisfied with their service, please follow our complaints procedure.
As members of the Propertymark Advantage their Code of Conduct can be found here.
Money Laundering Regulations
If you choose to use our services, we will be required to carry out due-diligence checks to verify your identity in accordance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017.
The information collected will be processed solely by the us and our staff for the purpose of complying with these regulations and will be shared with your appointed conveyancing solicitor.
- For sellers and all beneficiaries, proof of ownership, identity and residency checks must be completed upon signing the Agency Agreement before the agent can begin marketing the property for sale.
- For buyers, identity and residency checks must be completed once an offer has been accepted and before a Memorandum of Sale can be issued.
For more information on what we will request please follow this link: Money laundering checks when buying a house
Our Client Money Handling Procedure can be found here.
The Government CMP regulations of 2018 can be found here.
Referral Fees
We work with a carefully selected panel of trusted third-party service providers and may recommend their services where appropriate.
If you choose to use any provider introduced by us, we may receive a referral fee for making that introduction. Details of the referral can be obtained here.
Please note that you are under no obligation to use any of our recommended providers, and you are free to choose alternative services.
The referral income we receive helps us invest in our business, enabling us to offer competitive pricing while continually improving efficiency, service quality, and transparency. Together with our carefully chosen partners, our team is committed to delivering excellent customer service and achieving the best possible outcomes for our clients.
Redress Scheme
We are members of The Property Ombudsman Scheme (TPO). The TPO offers a free, fair, and independent dispute resolution service for consumers whose complaints have not been satisfactorily resolved through our internal complaints procedure.
As one of the UK’s leading property redress schemes, The TPO promotes best practice and high standards across the industry. Their code of practice can be found here.
Berrymans is a trading name for The Property Group (2010). Reg. number 07330707 is a limited company, registered in England & Wales, whose registered office is 30 Waterloo Street, First Floor, Weston-super-Mare, North Somerset, BS23 1LN, Telephone: 01934 427080. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Warne Investments Limited is a private limited company registered in the UK. It was incorporated on 22 May 2013. Warne Investments Ltd is the sole shareholder and controlling entity of The Property Group (2010) Limited. Registered office address – 30 First Floor, Waterloo Street, Weston-super-Mare, BS23 1LN.
